Satisfaction Guaranteed:

We want you to be very pleased with any purchases made on our website or in our store and we guarantee our best efforts to ensure that you understand exactly what you are buying. We minimize surprises with online purchases using information. We communicate each peice's attributes, with dimensions, descriptions, graphics and photos. Supposedly identical peices have will have differences. Glazes may be applied unevenly. Firing may produce irregularities. Sizes may vary. There may be a slight warp or odd marks. These are features that make pots unique and special - they add to a pots' story and beauty.